COSTOP
AI Automation & Digital Consultancy for UK SMEs
We help estate agents, dentists, gyms, solicitors, restaurants and local businesses automate bookings, leads, customer communication and operations using AI.
Helping UK businesses save cost, save time, reduce admin and increase conversions.
Services
Automation, growth and digital delivery under one consultancy roof
COSTOP combines strategic consulting with practical implementation, so systems are not just recommended, they are built and deployed.
AI Automation
Automate repetitive workflows, qualification steps and internal tasks across your operation.
WhatsApp Automation
Create structured customer conversations, reminders and follow-up flows on WhatsApp.
Appointment Booking
Reduce missed bookings with streamlined scheduling, reminders and lead routing.
AI Chatbots
Deploy smart assistants for lead capture, FAQ handling and first-response coverage.
CRM Setup
Design CRM pipelines, automations, data hygiene and reporting around commercial goals.
Ecommerce Consultancy
Support growth across Amazon, TikTok Shop, eBay, Etsy and broader ecommerce operations.
SEO & Marketing
Strengthen organic visibility, local presence and campaign infrastructure.
Website Development
Build fast, professional lead-generation websites aligned with sales and service workflows.
Industries
Built around the commercial realities of service-led UK businesses
Estate Agents
Speed up buyer and tenant responses, viewings and lead qualification.
Dentists
Automate enquiries, appointment handling and patient follow-up.
Gyms
Support membership leads, trial bookings and retention communication.
Solicitors
Improve intake consistency, lead routing and client communication.
Restaurants
Handle bookings, replies and loyalty communication more efficiently.
Suppliers
Simplify quote requests, catalogue enquiries and operational admin.
Ecommerce Stores
Support listings, product data, marketplace expansion and customer service.
Local SMEs
Tailored systems for owner-led businesses that need faster, cleaner operations.
Packages
Engagement models for first automation wins and longer-term support
Starter
A focused setup for businesses that need one high-impact improvement quickly.
- Discovery session
- Single workflow setup
- Basic CRM or booking integration
Growth
A broader package covering lead capture, replies, reminders and follow-up logic.
- Multiple automation flows
- CRM pipeline setup
- WhatsApp or email follow-ups
Premium
An end-to-end consultancy and implementation package spanning systems and channels.
- Process mapping
- Cross-platform integrations
- Custom consultancy roadmap
Monthly Support
Continuous support for reporting, refinements, maintenance and new opportunities.
- Monthly improvements
- Priority support
- Performance reviews
Results
Commercially-minded systems that make businesses easier to run
COSTOP helped us reduce front-desk admin and tighten response times without adding headcount.
Operations Lead, REDWHOLESALE
Lead handling, follow-ups and appointment booking now happen far more consistently.
Director, LastingSales
The delivery felt commercial rather than technical, which made adoption much easier for the team.
Founder, STEPWISE COMMERCE
FAQ
Common questions before an automation project starts
Do you only work with large businesses?
No. COSTOP is designed for SMEs that need practical systems without enterprise overhead.
Can you improve an existing CRM and website stack?
Yes. Many engagements start by tightening an existing setup instead of rebuilding everything.
Do you provide ongoing support?
Yes. Monthly support packages cover optimisation, maintenance and additional workflow changes.
Next Step
Book a Free AI Automation Audit
Get a practical review of your lead flow, customer communication and admin bottlenecks, with clear automation opportunities mapped out.